Please be aware that additional information can be found more detailed under the tab "Documents & Downloads".

• What about butt joining and not overlapping?

  All qualities, even the ones on repeat, are precision pretrimmed and should be butt jointed. Do not overlap and double cut.
  If you paste the wall 10 - 20 cm beyond the width of each strip, you can never get adhesive on your fabric.
  For a more detailed explanation please watch our application instructions video

   

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• How to remove the wallcovering quickly?

  All our wallcoverings are easily peelable. Normal procedure is that once a customer wants to remove the wallcovering, you peel it down starting at the top of a length and gently pull the strip down. Please note that it is important you pull the strip downwards, so into the direction of the ground and do not pull it towards yourself. If you pull it towards yourself, it will create tension on the plasterwork.

  Once you follow these steps, half of the backing will stick to the wall and no damage is created. The remaining paper on the wall can afterwards easily be removed by a steamer.

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• What about shrinkage?

  If you have a shrinkage problem, almost always the reason is that the product stays wet for too long so that the water is forced out of the paste, penetrating through the backing to the fabric. 
  It could be that the wall itself is not dry. The paste must be ready mixed and undiluted, without adding water. Do not use powder glue. 
  Best is to hang the material on a naked wall (so in most cases no priming or sizing), so that the paste can penetrate into both the wall and the backing of the wallcovering. 

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• Do Tapetex products contain plasticizers?

  In the production process of textile wallcovering no plasticizers (phthalates) are used. Therefore we can state that none of our products contain phthalates, DEHP, DBP, BBP, DINP, DIDP and DNOP. 

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• What are the maintenance instructions for textile wallcovering?

  For maintenance instructions, please refer to the document "Maintenance" under the tab "Documents & Downloads".

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• Did you perform lightfastness tests?

  All qualities are tested according to ISO 105-B02: 2014 standards.

  Please refer to the document "Lightfastness" for each collection under the tab "Documents & Downloads".

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• Are all products of Tapetex fire retardant tested?

  All qualities are both Euroclass EN 13501-1: 2007 + A1: 2009 and ASTM E84-13a tested. Please refer to the document "Fire Retardancy Reports" under the tab "Documents & Downloads".

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• Is wallcovering suitable to use on panels?

  In general, textile wallcoverings are suitable to use on panels. However, seen the diversity of the wallpanel systems on the market, we suggest to consult the expertise of the panel supplier to advise in the specific situation.

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• Is it possible to laminate upholstery or drapery fabric as wallcovering?

  Generally speaking upholstery or drapery fabrics are not designed for wallcovering. Therefore Tapetex does only process our own textiles where we design and engineer for use as wallcovering. 

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• What to do in case of shortages?

  When a job requires additional material of the same quality, the lot number and roll number must be indicated on the order. We will inform immediately if that lot is still available for delivery.

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• Is it possible to reserve stock and request a cutting for approval?

  Stock can be reserved for 14 days, after which the reservation is automatically released by Tapetex. It is possible though to extend the reservation, for another 14 days, with written notification.

  If desired, a stock cutting for approval can be supplied. In order to do so, the approx. quantity required in linear meters or yards must be indicated, so that the stock is reserved and the corresponding cutting for approval will be send. If an order is placed against a cutting sample, the order must show the lot number required.
  Please refer to the tab "Distributor downloads" for the official request form.

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• What is the average delivery time?

  Tapetex does not produce against received orders. We produce on stock sothat for instance in 2016 Tapetex delivered 98,9% of all orders straight from stock. As a general rule there is no need to check stock for under 500 linear meters or yards. For larger quantities, it is advisable to check stock. If not in stock, the delivery time will be indicated.

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• Are customs possible?

  Customs in textile are difficult, time-consuming and costly. We do not actively promote customs, although we can do most things with few limitations. Please refer for further elaborations to the document "Custom Production" under the tab "Documents & Downloads".

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• How to install wallcovering?

  The installation of textile wallcovering is a "white glove job" by a qualified installer. Observe the information provided on the leaflet Recommendations for Application and on the product label. 
  The most important subjects are: reversing yes/no; do not seal the wall; use heavy duty premixed undiluted clear vinyl adhesive in just a thin layer; do not fit in pieces later and work continuously.
  For a more detailed explanation please watch our application instructions video  
  Or refer to the document "Recommendations for Application" provided under the tab “Documents & Downloads”.

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• What is the minimum order quantity?

  Unlike with wallpaper, textile wallcovering is not produced in fixed length rolls. We do not work with minimum order quantities, every quality can be ordered starting from 1 linear meter/yard and further in full linear meters/yards. 

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• Do you quote prices per square meter/yard or linear meter/yard?

  Since our products have a width of 137 cm, or for most silks 110 cm, we quote per linear meter/yard. However, we would recommend quoting by the square unit to potential customers for the following two reasons: some companies offer materials of narrower width and many budgets are based upon square units.
  
  It is furthermore important to realize that all Tapetex products are precision pre trimmed for butt-joining so there is no loss of material. 
   

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• Why is a paper backing preferred over an acrylic backing?

  Paper backing or a nonwoven (woodpulp reinforced with polyester) is preferred considering:

  • Paper backing can be applied to all fabrics whether open or closed woven. An acrylic backing can be applied only to rather closed fabrics. 
  • The paper / nonwoven backing is made from 2 thin layers. When the wallcovering has to be removed the wallcovering is stripped down from the wall. The paper will split with one layer to the back of the fabric and the other to the wall without any damage to the wall. The remaining layer can be easily removed with a steamer. 
  • Acrylic backed wallcoverings need to be soaked with water before they can be stripped down from the wall. In most cases the wall is damaged and will need a costly repair as to labour and time. 

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• What about the visibility of joints?

  Fabrics with a construction sensitive to fraying at the seams are finished during the production with an anti-fraying treatment. 
  Therefore generally one can say that the joints on all Tapetex products, if installed correctly, will be heardly noticable. The visibility of joints depends upon the specific design and whether you wish to show a horizontal effect. A general rule is that if the warp (vertical) yarns are much finer than the weft (horizontal) yarns, the fabric will show a visible seaming. For instance, with silk you have a dominant weft yarn sothat you get a sophisticated panel effect on the wall with visible joints. 
  
  Furthermore, to ensure a perfect seaming all Tapetex products, even the products with repeats, are factory precision trimmed and well packed with cardboard endcaps. If you handle your strips with care, the result will be perfect and to satisfaction of your customer.

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• What is your sustainability policy?

  Tapetex mainly uses 100% renewable natural resources like linen, silk, wool, sisal, viscose and cotton. The paper backing consists out of 70% FSC certified wood pulp (FSC A000531) and is reinforced with 30% polyester.
  In production, we only use current generated by wind or hydro power and all processes are water based. In addition, the products do not contain PVC, chlorine, plasticizers, heavy metals or harmful dyes. More information can be found under the tab "Our Company".

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• Is the wallcovering treated to be stain repellant?

  All Tapetex qualities are stain repellent finished. This finish prevents water based splashes penetrating and staining the material. Any such splash will simply bead up on the surface and then, providing it has not yet dried, can easily be removed by gentle blotting with an absorbent tissue or cloth. 

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• What kind of adhesive should be used?

  It is advised to use adhesive Tapetex PRO-1 or similar premixed heavy duty, clear vinyl adhesive, suitable for textile wallcovering.
  The adhesive consumption is approx. 5 m2/kg. The usage of adhesive and the hanging process of textile wallcovering is considerably different from vinyl, please refer to the "Recommendations for Application" provided under the tab "Documents & Downloads".

  All technical facts concerning the Tapetex PRO-1 adhesive can also be found under the tab "Documents & Downloads".

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• Does wallcovering improve the acoustical performance?

  Sound is a form of energy and energy cannot be destroyed. Textile wallcovering converts sound energy into mechanical energy. As sound waves impact in the material, the material responds by vibrating. The ability of a textile wallcovering to convert sound energy into mechanical energy depends upon the texture of the yarn, the surface of the fabric and the weight of the textile.

  It is obvious that every single quality of textile wallcovering has its own noise reduction coefficient and this noise reduction coefficient is different for the absorption of sound at frequencies of 250, 500, 1.000, etc.,etc., Hertz.

  Considering that these tests are extremely expensive and especially since every individual quality gives different results, we do not test in this respect. However, we are convinced that the interior design community knows that textile wallcovering absorbs the sound and creates acoustical comfort and calmness.

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• What are the different types of weaving?

  Textile is constructed by the interweaving of wo sets of yarns: a warp (vertical) with a weft (horziontal) yarn. This can either be accomplished with a handloom or power-operated loom. However, different types of weaving machines (looms) will create different types of textile patterns. 
  There are three basic types:

  • Plain weave, this is the simplest of constructions where the warp and weft yarns are woven one to one. In order to create this weave, the weft creates right angles alternately with every warp. 
  • Dobby weave, in which small geometric type of patterns (e.g. herringbones) can be made. 
  • Jacquard weave, which is the most complex form of weaving, where vitually any type of pattern, even photographs, can be recreated in the textile.

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• How is the fabric coloured?

  Colour is introduced to the textile by either "yarn-dyeing", which means the yarns are dyed separately prior to the weaving process, or colour is introduced by "piece-dyeing", which is done on finished woven fabric. Furthermore it of course is possible to colour coat or print a fabric. 
  Please note that only water based dyes without heavy metals are used in either process at Tapetex.

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